Last Updated: November 18, 2025
At Conf.Me, operated by AstSer Integrated Solutions LLC,
your satisfaction is important to us. This Refund Policy explains when and how refunds
may be issued.
1. 30-Day Money-Back Guarantee
All new subscriptions are eligible for a 30-day money-back guarantee.
If you are not satisfied with the service within the first 30 days of your initial
subscription, you may request a full refund, no questions asked.
The 30-day guarantee applies to:
- Users Plans
- Rooms Plans
- Servers Plans
- Monthly or annual terms
After the initial 30-day period, subscription fees are generally non-refundable,
unless required by applicable law.
2. Non-Refundable Items
The following are typically non-refundable:
- Subscription fees beyond the initial 30-day period.
- Custom development, integrations, or professional services.
- Domain-related purchases, such as custom domains or DNS services.
- Overage charges or usage-based fees, if applicable.
3. Refund Processing
If approved, refunds will be processed within 5–10 business days and issued to the
original method of payment. Processing times may vary depending on your bank or
payment provider.
4. How to Request a Refund
To request a refund under this policy, please contact us at
billing@conf.me with:
- Your account email address
- Your plan type (Users, Rooms, or Servers)
- Approximate date of purchase
- A brief description of your request (optional)
We reserve the right to deny refund requests that fall outside of this policy or
that appear to be abusive, fraudulent, or in bad faith.
5. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted
on this page with an updated “Last Updated” date. Your continued use of Conf.Me
after changes are posted indicates your acceptance of the updated policy.
If you have any questions about this Refund Policy, please contact:
AstSer Integrated Solutions LLC
Email: support@conf.me
Website: https://conf.me
United States