Last Updated: November 18, 2025
Welcome to Conf.Me, a video conferencing service operated by AstSer Integrated Solutions LLC (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, services, and platforms.
By accessing or using Conf.Me, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you use our services:
- Name, email address, and contact details
- Organization or company information
- Account login credentials
- Payment information for subscription plans
- Messages or requests submitted through our contact forms
- Custom domain or subdomain details (e.g., yourname.conf.me)
1.2 Automatically Collected Information
When you use Conf.Me, we may automatically collect:
- IP address
- Browser type, device type, and operating system
- Usage and activity logs
- Access timestamps
- Performance data, analytics, and diagnostic logs
1.3 Video Conferencing Data
- We do not access or share meeting content.
- Recordings are generated only if enabled by the account owner.
- Recordings, chat logs, and shared materials belong to the account owner.
- We store these materials securely and never use them for training or advertising.
2. How We Use Your Information
We use your information to:
- Provide and maintain our video conferencing services
- Create and manage your account
- Process payments and subscriptions
- Deliver customer support
- Improve platform performance and reliability
- Send service-related updates (billing, maintenance notices, feature changes)
- Ensure security, fraud prevention, and abuse protection
We do not sell or rent your personal information to third parties.
3. Legal Basis (for GDPR Users)
If you are located in the European Union, we may process your data based on:
- Legitimate interest
- Performance of a contract
- Compliance with legal obligations
- Consent (when required)
4. Sharing of Information
We may share your information only with:
- Trusted third-party providers (payment processors, analytics tools, hosting providers)
- Legal authorities, when required by law
- Service partners strictly for operating Conf.Me
All third-party partners are required to protect your data and use it only as instructed. We never share meeting content, recordings, or user data for marketing purposes.
5. Data Storage and Security
We use industry-standard security measures to protect your information, including:
- Encryption in transit (HTTPS/TLS)
- Secure data centers with access control
- Routine security audits
- Firewalls and intrusion detection systems
- Strict internal access policies
Despite our efforts, no online service can guarantee absolute security.
6. Data Retention
We retain your information only as long as:
- Your account remains active, or
- It is necessary for operational, legal, or security purposes
Recordings and files may be deleted automatically based on your plan’s retention settings. You may request deletion at any time (see Section 9).
7. Cookies and Tracking Technologies
We use cookies to:
- Improve user experience
- Maintain session logins
- Analyze performance and usage
- Save preferences and settings
You can manage cookies directly from your browser settings.
8. Children’s Privacy
Conf.Me is not intended for children under 13 years old unless used under the supervision of a school or educational institution. Schools using Conf.Me are responsible for ensuring compliance with COPPA or similar regulations.
9. Your Rights
Depending on your region, you may have the right to:
- Access the personal information we hold
- Request correction or deletion
- Export your data
- Object to or restrict processing
- Withdraw consent (when applicable)
Requests can be made at: privacy@conf.me.
10. International Transfers
Your information may be processed in the United States or other countries where we operate secure cloud infrastructure. We take steps to ensure adequate protection regardless of location.
11. Third-Party Links
Our site or dashboard may contain external links. We are not responsible for the privacy practices of third-party websites.
12. Changes to This Policy
We may update this Privacy Policy at any time. When updated, the “Last Updated” date at the top will be modified. Your continued use of Conf.Me signifies acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or your data, contact:
AstSer Integrated Solutions LLC
Email: support@conf.me
Website: https://conf.me
United States